Here is what you need to know in a nutshell:
We can double your success rate.
If you don’t receive two times more job interviews within 60 days of receiving your final copy, we will rewrite your resume again, free-of-charge. You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.
You get more than one chance.
You will receive multiple drafts and revisions of your resume.
We’re here for you every step of the way.
Most problems that users encounter can be resolved quickly and to satisfaction by contacting us at [email protected]
We’ve got answers for non-legal inquiries on our FAQs page. Or, learn more about our resume-writing process.
Thanks for working with us! Here we describe how we collect, use, and handle your information when you use our websites, software, and services (‘Services’).
We at Talent Worldwide Inc. doing business in the United States as ResumeCroc and in the European Union as TopCV (we, us, our, the Company, ‘TopCV’, ‘ResumeCroc’, ‘Talent Inc’) are committed to protecting and respecting your privacy and ensuring that your personal data (as described in this policy) is processed fairly and lawfully in line with all relevant privacy legislation. If you are in the European Union, please note that we have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy.
If you have any questions about this privacy policy, including any requests to exercise your legal rights please contact our DPO Wendy Kennedy at [email protected].
As a career development services business, we collect, use, store and transfer the following information to provide, improve, and protect our Services: The data we collect and process. You may give us personal information by visiting the website, filling in forms on the website, using our Services, or by corresponding with us by phone, e-mail, or otherwise.
This personal information includes the following data which are referred to in this Privacy Policy as ‘your data’, ‘your personal data’ or ‘your personal information’:
We may share information as discussed below, but we won’t sell it to advertisers or third parties. Others working for Talent Inc. Talent Inc. uses trusted third parties (i.e. IT services, analytics services, etc.) to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf in compliance with this privacy policy, and we’ll remain responsible for their handling of your information per our instructions.
We do not disclose personal information to third parties for purposes that are materially different than what it was originally collected for. Should this change in the future, we will provide individuals with the option to opt-out. We remain liable should a trusted third party to whom we’ve sent your information processes it in a manner inconsistent with this Policy, unless the organization proves that it is not responsible for the event giving rise to the damage.
Stewardship of your personal data is critical to us and a responsibility we embrace. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We only process personal data where we have a legal basis for doing so. We review the personal data we hold on a regular basis to ensure it is being lawfully processed and that it is accurate, relevant, and up to date. Before transferring personal data to any third party (e.g. suppliers, partners, customers, software solution providers, and back office support), we establish that there is a legal reason for making the transfer, which may include your consent.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We have implemented measures and procedures that adequately protect the privacy of individuals and ensure that data protection is integral to all processing activities. This includes implementing measures such as:
If you are an individual in the European Union, you have the right to access, correct, restrict, or erase your personal information stored on our platform at any time. You can also exercise any of these rights at any time by contacting us at [email protected]. Your rights include the following:
If we have given your personal data to any third parties, we will tell those third parties that the Company has received a request to erase your personal data, unless this proves impossible or involves a disproportionate effort. Those third parties should also rectify the personal data they hold – however, the Company will not be in a position to audit those third parties to ensure that the rectification has occurred.
Restricting the use of your data. We only process your personal data where we have the legal basis for doing so. You have the right to ask us to suspend or otherwise restrict the processing of your personal data where:
If we have given the personal data to any third parties, we will tell those third parties that we have received a request to restrict the use of your personal data, unless this proves impossible or involves a disproportionate effort. Those third parties should also rectify the personal data they hold – however, we will not be in a position to audit those third parties to ensure that the rectification has occurred.
Withdrawing your consent. Where we are relying on consent to process your personal data (for example consent to receive marketing) you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Europe: As of May 20th, 2019 Talent Inc is operating in accordance with GDPR (General Data Protection Regulation).
California: As of December 20, 2019 Talent Inc is operating in accordance with the California Consumer Privacy Act. For additional information, please refer to our CCPA page.
Accessing Account Information. We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant – [email protected].
A Record of Data Transfer. ResumeCroc will provide the right to request and receive, once a year and free of charge, information about third parties to whom we have disclosed certain types of personal information (if any) about you for our direct marketing purposes in the prior calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to [email protected]. and please include the phrase “Personal Information Privacy Request” in the subject line, the domain name of the website you are inquiring about, along with your name, address and email address. At our option, we may respond to such requests by providing instructions about how our users can exercise their options to prevent our disclosure of personal information to third parties for their direct marketing purposes.
California Online Privacy Protection Act. As required by the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code, this Privacy Policy identifies the categories of Personally Identifiable Information (as that term is defined above and in the California Act) that we collect through our website about individual consumers who use or visit our website and the categories of third-party persons or entities with whom such personally identifiable information may be shared. See more about the California Act.
The EU and the United States. We have customers all over the world but to provide you with services, we store, use and transmit information only in the United States and the European Economic Area (EEA).
In relation to personal data of individuals in the European Union, we may share your personal data within the Company. This may involve transferring your data outside the EEA. We may also share your data with trusted third parties who assist us in providing, improving, protecting and promoting our Services and this may also involve transferring your data outside the EEA. Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We are committed to cooperate with EU and Swiss data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland.
If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you (e.g. via e-mail to the e-mail address associated with your account) of any such deal and outline your choices in that event.
We may revise this privacy policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.
Have questions or concerns about our Services or our privacy policy? Contact us at [email protected]
8am - 8pm Monday - Friday and 10am - 4pm Saturday and Sunday.
Address 20-22 Wenlock Road London N1 7GU
Get the information you need to land your dream job faster – delivered to your inbox, every week
All Rights Reserved ResumeCroc is a Trading Name of ALL SOLUTIONS INC LTD © - Company registered in London, Registration No: #13334715